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Sales, Service, Repair, Install and Maintenance Agreements
5734 STATE HIGHWAY 147
CENTER, TEXAS 75935
(936) 201-7906
Licensed and Insured in Texas and Louisiana
TACLB41018E
LA#79298
Reliable HVAC Services for Noble HVAC Solutions
Easy Financing
Easy Financing
Easy Financing
Payments as low as $140.00 a month with approved credit.
Installations
Easy Financing
Easy Financing
We are a Ruud Dealer that offers top of the line Ruud equipment
HVAC Repair
Easy Financing
Indoor Air Quality
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Our team of experts can diagnose and repair any issues with your HVAC system. From simple repairs to complex issues, we've got you covered.
Indoor Air Quality
Indoor Air Quality
Indoor Air Quality
Breathe easy with our indoor air quality services. We offer air purification systems, and more to keep your indoor air fresh and healthy.
Maintenance Plans
Indoor Air Quality
Maintenance Plans
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Prevent costly repairs with our comprehensive maintenance plans. We offer regular inspections and tune-ups to keep your HVAC system running smoothly.
Proud to be a veteran owned business.
Ask about our veteran discounts!
U.S. Marine Corps
About Us
Jeff and Tyna Noble, owners
Jeff and Tyna Noble have years of experience in the HVAC field and in the medical administration field. Jeff was born and raised in San Augustine County where he graduated from San Augustine High School and went on to proudly serve in the US Marine Corps. He went into the HVAC industry and has lived in the Dallas area for many years. Tyna was raised in the Dallas area and worked for over 15 years in the medical administration field where she was a director of healthcare. Jeff and Tyna bring their business knowledge and desire to serve the Deep East Texas community and grow to become the most trusted name in quality HVAC sales and service.
RUUD Pro Partner
When you choose Noble HVAC Solutions, you can rest assured knowing you are getting the best in the HVAC industry. More importantly, you are choosing to invest in your home for years to come. Our Ruud Pro Partner status is a testament to the quality we bring to every project that we are involved with. The focus of this pro partnership revolves around both the customer experience as well as a commitment to ongoing training and education of our service experts. Our service department is continuously pushing to be better and to redefine what we consider excellent work. We pride ourselves in the projects we take on as well as the first class systems that we install.
All Ruud Pro Partners are frequently evaluated and must meet stringent guidelines for exceptional customer service as well as dependable, safe and satisfactory installation and servicing of high performing Ruud Products. Ruud Pro Partners complete advanced technical training to ensure we give you the right recommendations based on each individual situation and can guarantee lower rates on Ruud products over other contractors. We can also offer financing options and allow for more flexibility to ensure you can get the right system to meet your needs.
Be sure to keep your eye out for special promotions made available to us through our Ruud Pro Partner Partnership throughout the year.
Call us today for all you heating and cooling needs!
Mitsubishi Diamond Contractor
We are your local Mitsubishi Diamond Contractor. Specializing in mini splits. All our Mitsubishi mini splits come with a 12 ear parts, 12 year labor warranty and a 12 year service agreement.
We specialize in all service and repair for this equipment.
Bosch Dealer
We are your local Bosch Dealer. For more information on the inverter technology please give us a call for more information.
We specialize in all service and repair for this equipment.
Our Partners
Location
5734 State Hwy 147 North
Center, Texas 75935
Hours
Monday - Friday: 8am - 5pm
Saturday - Sunday: By appointment only
Terms and Conditions
Terms and Conditions
The service order/invoice is by and between “Noble HVAC Solutions, LLC” and “customer”. The service order/invoice contains the entire agreement between the two parties, and no rights are created in favor of either party other than what is specified in the service order/invoice. The terms of each agreement will begin on the effective date of the service order/invoice and continue for the term specified on the service order/invoice. Our certified technician will perform all work professionally and utilize materials of good quality during normal working hours and in accordance with the terms outlined in the service order/invoice. Normal working hours: 8:00am-5:00pm Monday, Tuesday, Wednesday, Thursday, and Friday excluding weekends, nights and holidays, unless otherwise specified. Noble HVAC Solutions, LLC will retrieve all material and provide labor required to perform maintenance/service as outlined in the service order/invoice.
The customer shall provide reasonable access to the equipment being serviced as per Noble HVAC Solutions, LLC’s instructions and allow our personnel to stop and start all equipment necessary to perform agreed maintenance/service or repair. The customer will also establish that all work areas shall be free of hazards (asbestos, insects, rodents, chemicals, mold, etc...) and to clear working area of any hazards that would inhibit the installation or repair. If the hazard is found during the time of service, all work by Noble HVAC Solutions, LLC will cease until customer has corrected matters appropriately at customer's expense. Also, after investigation, Noble HVAC Solutions, LLC reserves the right to automatically terminate the service order/invoice if the equipment that is to be serviced is found to be in extremely poor condition.
At times, the customer may request that Noble HVAC Solutions, LLC provide additional or amended services not covered by the existing service order/invoice. The two parties may, but are not required to, agree to a change in services either by amending the service order/invoice in existence or by signing into a new service order/invoice. Such a change, if carried out, will specify the services to be performed by Noble HVAC Solutions, LLC, but not limited to, price terms.
PAYMENT
The customer will compensate Noble HVAC Solutions, LLC for the services rendered, supplies, and materials needed, in accordance with the terms, conditions, and payment schedule outlined on the service order/invoice. Customer will make complete payment to Noble HVAC Solutions, LLC on completion of services rendered, immediately after receipt of accurate service order/invoice from Noble HVAC Solutions, LLC with the indicated prices of services performed. Any late payments past 7 days will accrue interest at the rate of 1.5% daily, or the maximum rate allowed by applicable law.
The customer agrees to pay and be responsible for any additional gross amount of any present or future sales, use, excise, value-added, or other similar tax, however designated applicable to the price sale or delivery of any products, services or the work furnished hereunder or for their use by Noble HVAC Solutions, LLC on behalf of the customer whether such tax shall be local, state, or federal in nature. This will include but not be limited to the recovery, recycling, reclamation, handling and disposal of all refrigerants, and the additional costs incurred for refrigerant tax and/or increased costs due to limited availability.
Emergency Work: When a customer makes an emergency service request, Noble HVAC Solutions, LLC reserves the right to charge the customer the emergency service labor rate and fees. In addition, at the discretion of Noble HVAC Solutions, LLC, a new service order invoice may be obtained by Noble HVAC Solutions, LLC before the work is performed.
WARRANTIES
Limited Warranty: All materials, parts and equipment are warranted by the manufacturers' or suppliers' written warranty only. All residential labor performed by Noble HVAC Solutions, LLC is warrantied for 30 days or as otherwise indicated in writing, all commercial labor is warrantied for 30 days. Noble HVAC Solutions, LLC makes no other warranties, expressed or implied and its agents or technicians are not authorized to make any such warranties on behalf of Noble HVAC Solutions, LLC.
EXCLUSIONS
Noble HVAC Solutions, LLC will not be held liable for any loss, delay, injury, or damage that are caused by improper use, negligent acts, or circumstances beyond our reasonable control including but not restricted to natural disasters, war, terrorism, civil commotion, acts of government, fire, theft, corrosion, floods, condensate restrictions, freeze-ups, strikes, lockouts, differences with workmen, riots, explosions, quarantine restrictions, code violations or insurance company requirements, delays in transportation, extreme weather conditions, shortage of vehicles, fuel, labor, or materials, or malicious mischief. And, in no event, whether as a result of breach of contract, or otherwise, will Noble HVAC Solutions, LLC be liable for consequential, speculative, penal or incidental damages, including, but not limited to loss of profit or revenues, loss of use of any products, machinery, equipment, cost of capital, cost of substitute products, facilities, services or replacement power, down time costs, or claims of Buyer’s customer for such damages. Also, it is agreed that any changes, adjustments, additions to repairs made by others, unless authorized by Noble HVAC Solutions, LLC will release and terminate all obligations of Noble HVAC Solutions, LLC and the customer will be responsible for payment of materials and any work or services rendered by Noble HVAC Solutions, LLC. Furthermore, it is agreed that Noble HVAC Solutions, LLC is not responsible for the conditionof existing plumbing, electrical or structural integrity of the customer’s home. Customer should disclose any known issues with plumbing, electrical or structural issues that exist in the home.
It is agreed that Noble HVAC Solutions, LLC will not be required to complete safety tests, install new devices or make modifications to any equipment to comply with recommendations or directives of insurance companies, governmental agencies, or for other reasons. Neither shall Noble HVAC Solutions, LLC be required to make replacements or repairs necessitated by reason of any other cause beyond its control except ordinary wear and tear.
Final Steps
To proceed with the project, "customer" will need to:
•Submit an APPROVED ESTIMATE OR JOB.
•By submitting an approved estimate, quote or job the “customer” automatically agrees to the Terms and Conditionslisted herein. The Terms and Conditions represents Noble HVAC Solutions, LLC commitments to you the "customer."
•Submit initial payment of 50% of total project fee at the time of approval. Deposit required on any quote or job that is $1000.00 or higher. All major credit cards accepted. Payments will be processed directly through SQUARE OR HOUSECALL PRO and no credit card information will be viewable or downloadable by Noble HVAC Solutions, LLC unless a recurring authorization form has been signed to leave on file for future charges.
•No credit card information will be viewable or downloadable by Noble HVAC Solutions, LLC.
•When the contracted work is completed, final payment of 50% plus any incurred additional hourly fees will be charged and Noble HVAC Solutions, LLC at which time a final paid in full invoice/receipt will be emailed or mailed to you.
Preventive Maintenance Agreement
Terms and Conditions
Please read this document carefully and keep it for reference. These terms and conditions, together with the Declarations Page, constitute the entire agreement (“Agreement”) between you and the “Provider” identified on the Declarations Page, pertaining to the Premier Maintenance Plan(s) that you have purchased as stated on the Declarations Page. The laws of the state in which your service address is located govern interpretation of this Agreement. The Provider may change the terms of, or add new terms to, the Plan and this Agreement at any time in accordance with applicable law. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION (INCLUDING A CLASS ACTION ARBITRATION WAIVER). It is important that you read the Arbitration section carefully.
What is Covered: You are entitled to have an authorized service contractor visit your residence twice annually, once mid-spring and once mid-autumn during each twelve-month contract termto perform the normal maintenance services specified below, for the heating or cooling unit type covered by the plan(s) that you have purchased.
Furnace or Heat Pump Maintenance Plan:
(a) Inspect and lubricate bearings; (b) check heat exchanger; (c) clean and adjust burners and pilot; (d) check heat exchanger cells; (e) check blower assembly; (f) check air filter; (g) check for furnace noises or vibrations; (h) check safeties are operating; (i) check heating unit venting and drafting; (j) check for carbon monoxide leaks; (k) check gas pressure.
Central Air Conditioning Unit Maintenance Plan:
(a) inspect and clean condenser; (b) check refrigerant level; and (c) check the electrical connection and AMP draw.
All plans cover one HVAC system at the service address identified on the contract. If the identified service address has multiple HVAC systems, a separate plan must be purchased for each individual HVAC system. An Annual Term of this Agreement means the initial twelve-month term of this Agreement commencing on the Effective Date established by this Agreement and any successive twelve-month renewal term under this Agreement. All Agreements are based on an Annual Term including those billed monthly and renewed automatically at the end of the effective date.
In order to be covered by the plan, your HVAC system must: (a) be installed to meet local, state, and federal codes; (b) satisfy manufacturer requirements for safe and proper operation; and (c) be readily accessible to the service contractor. Coverage is for owned or rented residential-use property. If your service address is a rental property, you represent that you are authorized to perform the specified services to the covered equipment. Provider may refuse to provide service or deny enrollment under the plan if eligibility requirements are not met.
All air conditioning maintenance or repair services must be scheduled when the temperature is above 70 degrees Fahrenheit and no inclement weather is present or forecasted.
What is Not Covered: Provider will not be responsible for performing any services not specifically listed above in “What is Covered.” Repairs, updates, or additional testing that is identified in the course of performing specified maintenance services are not covered by the Plan and you will need to arrange for these separately.
How to Make a Service Call: Please follow the process described below to obtain coverage under the plan. Provider will not reimburse you for work performed by any other companies. Unauthorized repairs will void this Agreement.
You must schedule a service appointment directly with Noble HVAC Solutions, LLC by contacting the main office at telephone number 936-201-7906. All service calls will occur during regular working hours.
All services will be performed by an authorized technician/service contractor selected by Provider. Provider has the sole and absolute right to (i) select the technician/service contractor to perform the service and (ii) determine the rates and other pricing terms under which the technicians/service contractors are compensated.
You must provide the technician/service contractor with safe and reasonable access to all covered system(s), and related systems and lines.
Homeowner or approved adult, over the age of 18, must be present on the property at the time of service.
You must be current on all payments in order to be covered under this agreement.
Term of Coverage and Cancellation: This Agreement is for a term of twelve (12) months starting on the Effective Date and will automatically renew for additional twelve-month Annual Term(s) thereafter unless cancelled as provided below. You may cancel this Agreement at any time as described below by notifying Provider at the phone number indicated on the Declarations Page. Provider may cancel this Agreement at any time for misrepresentation or non- payment by you; for violation of any of the terms and conditions of this Agreement; if required to do so by any regulatory authority; or if the Provider, for its convenience and in its sole discretion, makes a commercial decision to generally discontinue the Plan or to discontinue your specific participation in the Plan. If either you or Provider cancels this Agreement within 30 days from the Agreement’s Effective Date and you have not had service performed hereunder, you will receive a full refund of Plan payments made by you. If either you or Provider cancels this Agreement more than 30 days from the Agreement Effective Date, and you have not had service performed the Plan will terminate effective immediately at a reimbursement of 50% of total cost of plan. If either you or Provider cancels this Agreement more than 30 days from the Agreement Effective Date and you have had service performed during the then-current Annual Term no reimbursement will be made. If you move to a new service address, this Agreement will be deemed cancelled by you and no refund will be made. Refund of any amount paid by credit card will be minus any fees incurred to process payment, both of the receipt and refund fees of payment.
Price/Billing: The amount of your annual charge is provided in the Declarations Page. Payment for all service agreements, and covering each system carrying an agreement at the residence are due within 7 days of date of contract. The charge for this Agreement on your bill or credit card shall serve as the invoice for the service. On notice to you, Provider may change the means in which you are invoiced and billed for your services. By applying for the services, you consent to Provider inquiring about your credit or payment history at any time as it relates to your ability to pay for the services, and you consent to disclosure of your customer information to third parties to the extent necessary to administer the Plan. Contract will not go into effect until payment has been recorded.
Limit of Liability: TO THE FULLEST EXTENT ALLOWED BY LAW, PROVIDER, ITS PARENT AND AFFILIATES, AND THE TECHNICIAN/SERVICE CONTRACTOR SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. TO THE FULLEST EXTENT ALLOWED BY LAW, THE LIABILITY OF PROVIDER SHALL BE LIMITED TO THREE TIMES THE AMOUNT PAID UNDER THE PLAN(S) BY YOU DURING THE PREVIOUS TWELVE MONTHS. PROVIDER IS NOT RESPONSIBLE FOR ANY SERVICES PERFORMED BY ANY OTHER CONTRACTOR OR SERVICE PROVIDER OUTSIDE OF THE SCOPE OF THE PLAN. PROVIDER AND ITS AFFILIATES ARE NOT THE MANUFACTURER OF THE PRODUCTS OR SYSTEMS COVERED UNDER THIS AGREEMENT AND THEREFORE THIS AGREEMENT IS NOT AN EXPRESS OR IMPLIED WARRANTY, GUARANTEE, OR PROMISE RELATING TO THE MATERIALS, WORKMANSHIP OR PERFORMANCE OF THE PRODUCTS OR SYSTEMS COVERED BY THE PLAN(S).
Communications: Provider may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your account, mobile notifications, hard copy, or posting of such notice on www.noblehvacsolutions.com.
Assignment; Miscellaneous Terms: This Agreement may be assigned by Provider without notice to you. The section and other headings in this Agreement are inserted solely as a matter of convenience and for reference, and shall be given no effect in the construction or interpretation of this Agreement. Any provision hereof that is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof or affecting the validity or enforceability of such provision in any other jurisdiction and the provision that is prohibited or unenforceable shall be reformed or modified to reflect the contractual intent to the maximum extent permitted by applicable legal requirements. Unless the context of this Agreement otherwise clearly requires, references in the plural form include the singular and vice versa.
THIS CONTRACT IS SUBJECT TO BINDING ARBITRATION:
Except as otherwise required by law, any claim, dispute, or controversy between you and Provider that arises from or relates to this Agreement or the Plan (individually and collectively, a “Claim”) shall be resolved by binding individual arbitration. This does not apply to any Claim in which the relief sought is within the jurisdictional limits of, and is filed in, a small claims court. All issues relating to the Claim are for the arbitrator to decide, except those issues relating to the validity, enforceability, and scope of this Arbitration Agreement, including the interpretation of Paragraph (2) below, shall be determined by a court and not the arbitrator. If arbitration is chosen by any party, the following shall apply:
(1) NEITHER YOU NOR PROVIDER WILL HAVE THE RIGHT TO LITIGATE A CLAIM IN COURT OR TO HAVE A JURY TRIAL ON A CLAIM, OR TO
ENGAGE IN PRE-ARBITRATION DISCOVERY, EXCEPT AS PROVIDED FOR IN THE APPLICABLE ARBITRATION RULES.
(2) Waiver of Right to Bring Class Action and Representative Claims. All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the dispute with the same remedies available in court, including compensatory, statutory, and punitive damages; attorneys’ fees; and declaratory, injunctive, and equitable relief. However, any relief must be individualized to you and shall not affect any other client. The arbitrator is also empowered to resolve the dispute with the same defenses available in court, including but not limited to statutes of limitation. You and Provider also agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and Provider hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration, to assert or participate in a private attorney general lawsuit or private attorney general arbitration, and/or to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Provider does not consent to, and the arbitrator shall not have authority to conduct, any class action arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims, under any circumstance.
(3) The arbitration shall be performed in accordance with this Arbitration Provision and the rules of the chosen arbitrator in effect when the Claim is filed. Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA’s website www.adr.org, or by calling the AAA at (800) 778-7879. If AAA is unavailable or unwilling to hear the dispute, the parties shall agree to, or the court shall select, another arbitration provider. Unless you and Provider agree otherwise, any arbitration hearing shall take place in the federal judicial district where you reside. We encourage you to call Provider before filing a claim for arbitration to see if the dispute may be resolved be settled prior to arbitration. Provider will pay all filing, administrative, arbitrator, and hearing costs. Provider waives any rights they may have to recover an award of attorneys’ fees and expenses against you. The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act, 9 U.S.C. §§ 1 through 16, including but not limited to applicable statutes of limitation, and shall honor claims of privilege recognized at law. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
(4) The arbitrator’s decision will generally be final and binding, except for limited rights of appeal provided by the Federal Arbitration Act.
(5) Other rights that you would have if you went to court might also not be available in arbitration.
This Arbitration Provision shall survive termination of this Agreement and your enrollment in the Plan. Notwithstanding any language in this Agreement to the contrary, this Arbitration Provision shall be governed by federal law, including the Federal Arbitration Act. Notwithstanding any language of this Agreement to the contrary, should any portion of this Arbitration Provision be held invalid or unenforceable by a court or other body of competent jurisdiction, this entire Arbitration Provision shall be automatically terminated and all other provisions of this Agreement shall remain in full force and effect.
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Copyright © 2022 Noble HVAC Solutions - All Rights Reserved.
Regulated by Texas Department of Licensing and Regulation
PO Box 12157 Austin, Texas 78711
(800) 735-2989
Licensed and Insured
TACLB41018E
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